Return and Refund Policy – Cowboy's Sweetheart Jewelry

Customers have 30 days from the date of delivery to request a return or refund for their purchase.
To initiate a return or refund, customers should contact customer service with their order number and reason for the request.
Books must be returned in their original, unopened condition to be eligible for a refund. Jewelry must be returned in its original condition, unused, and with all original packaging and tags attached.
Once the returned item is received and inspected, a refund or exchange will be processed.
Refunds will be issued to the original form of payment.
Customers are responsible for return shipping costs.
Items on clearance or final sale cannot be returned or refunded.
Damaged or defective items will be replaced at no additional cost to the customer.
It’s important to note that this policy may be subject to change in accordance with changes in the company’s policy.